FAQ'S

How Do I track My Order?

Based on current processing times, please allow up to 2 -4 business days for your tracking information to be updated and available. You will receive an email with tracking information as soon as your order ships from our warehouse.

Return Policy:

With limited exceptions, returns are refunded via store credit in the form of a DC E-Gift Card. DC does not issue store credit for the original shipping charges.

Please be sure to send us your item(s) back in full accordance with our Return Policy:

  • Items must be sent back within 5 days of the delivery date. Any orders purchased online through detroitcouture.com between March 28, 2020 and April 30, 2020 will have not qualify for return.  Due to COVID-19
  • All Final Sales are not eligible for Refund.    

  • Items must be unworn, unwashed, and have original tags attached. 

  • Items must be free of stains, makeup, deodorant, or wear.

  • Bodysuits, swimwear, undergarments, beauty products, cosmetics, and accessories are non-returnable.
  • All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.

  • When sending back items from multiple orders, you must fill out an order packing slip for each applicable order.

  • All returns are refunded via store credit in the form of a DC E-Gift Card.
  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

  • Returns are processed within 5-7 business days after your item(s) are delivered to us. 19471 W 10 Mile Southfield, Michigan 48075
  • Damaged, defective, or incorrect items must be reported within 7 days of delivery. 

  • Return drop-offs are not accepted at our corporate office.

Because we can't ensure the style/size required will be available by the time returned items come back to the Distribution Center, except in very limited circumstances, we are unable to accommodate exchanges.